Frequently asked questions

Yes, our seasoned writers can cope both with simple high school essays and sophisticated undergraduate projects. No matter how challenging your task is, we will find an appropriate expert who will take good care of your task. However, if you have any worries about your task completion, you can get in touch with our support managers, asking if we have a suitable writer for your assignment. After getting the confirmation, you can make an order on our website.

If students’ feedback is not an indicator, please pay attention to that fact that:

• The high-quality papers, top-notch service, and privacy guarantees are invaluable assets that our company can boast of.
• All writers hired by our company are experienced and professional enough to provide academic papers of the best quality.
• We make sure that all orders that you buy from us will be delivered on time without any delays.
• Our expert writers pay special attention to referencing sources according to the required academic styles.
• Customers are allowed to send free revision requests within 48 hours after the deadline expiration.

We occupy the leading position on the market of custom writing services due to the fact that we offer plagiarism-free and original papers. Our company is the first one to conduct a thorough and strict hiring procedure where we check all writers' credentials and qualifications. Unlike numerous online writing companies, we offer original papers written from scratch according to individual requirements. We never rewrite papers from other orders or take previously written papers. Also, we provide 300 words per page and are happy to offer many other beneficial features that you are welcome to explore.

Yes, one of our writers can complete your paper for you. In case of having any questions regarding the order placement, feel free to contact our support team via email, Live Chat, or phone.

We always do our best to assign writers in the shortest time possible. This process may take from a few minutes to several hours. Sometimes, it can take longer depending on the writer’s availability, deadline chosen, complexity, etc.;

Yes, we work with these types of writing and are glad to help. Our talented writers are great at creating such texts and have positive responses from customers. You should place an order to have the task completed.

Yes, we assist customers with online tests. When choosing the order type, you will need to choose an “Online Exam” service. To take your test successfully, please provide all the important information about your assignment including the files, materials, lectures, and books, to help your writing assistant prepare. Please indicate the deadline, time zone, and duration of your test as well as valid login details so that we could access your test easily.

Please, log in to your account, click on the Additional Order next to your order and fill in order form. The system will automatically redirect you to the payment page. You can be certain that both your orders will be linked together. In case of having any difficulties with placing an order, you can always contact our support managers and ask them to place an additional order for you.

Please, contact our support agents and note that, you will be asked to pay a little compensation to cover the writer’s urgent work. The amount of compensation depends on the deadline you want. For example, if you have ordered your paper with an 11-day urgency, but now you need your paper to be delivered to you in 2 days, you will need to pay the difference in prices between these two urgencies. You will need to contact our support managers asking them to check the amount of compensation manually on the website and one of them will send you a payment link. Once the compensation order is verified in the system, you will get your order according to a new deadline.

To get this information, you will need to log in to the system and check it. Once the order is verified in the system, it will have the status “New.” As soon as the writer is assigned, it will have the status “Processing” that means that the writer is working on your order. Finally, when the order is completed and uploaded to the system, you will see that it has the status “Sent.” Another way to be informed about any updates and changes happening to your order is to order our VIP service that is called SMS notifications and get updates through text messages every time the status of your order changes.

As soon as your assigned writer finishes working on your paper, you will be notified via email that your order has been finished and is ready for downloading. You will be able to look through the paper and download it using your personal profile page.

You are free to talk to your writer using the secure and convenient message system. In case of having an urgent inquiry, you can send your writer a message.

Our company has vast experience in completing urgent assignments within 3-6 hours.

Yes, you can add a 1-page draft service when placing an order. The draft will be available after 50% of the deadline time passes. Keep in mind that this service is a paid one.

It may be a problem related to the work of a browser or any other issue. If you see the ‘payment/authorization failed’ error, try using another device/browser/bank/payment processing company.

Our policy is based on the budget-friendly prices and great discounts. The price for your order depends on several factors. In particular, it depends on the number of pages, the urgency, and the writing level needed. To figure out the cost of your order, you will need to check the “Prices” section or get in touch with our support representatives.

If you select the supreme level of quality, you can be certain that your order will be assigned to one of our top 30 writers having sufficient expertise and background in your subject area. Besides, you will receive a free plagiarism report ensuring authentic content in your paper. However, if you want to cooperate with a specific writer, you will need to choose a preferred writer’s option and pay additional 15% of the order price. The managers of our Writing Department will ensure that your order will go directly to your preferred expert.

Our team does not work with payments directly. Therefore, if you are having any payment issues, please contact your bank for clarification.

The prices on our website are stable. However, you can always get in touch with our support managers and discuss the price. At our writing service, we have a great discount system, thus the chances are high that you will get a discount on your order.

We strongly value our customer base and make everything possible to make the prices as affordable as possible for every student. We understand that many students are on a limited budget, but it should not be the reason for denying themselves custom writing services. Even though the prices we set on the website are quite reasonable, we also provide special offers and attractive discounts. To get more information about them, please carefully read the Discounts section on the website.

When you pay for “The Plagiarism check” VIP service when placing an order, you will receive a link to ThePlagiarism.com. By clicking on this link, you will be redirected to the newly created account where you will be able to check any paper up to 1000 words free of charge within one year.

In case the writer ignored your specific requirements, you are free to ask for a free revision. If your ordered paper is less than 20 pages, you have 48 hours to send a revision request free of charge. In case the paper you have ordered is long (20 pages and more), you have 30 days to apply for a free revision.

We use the term ‘custom writing’ to indicate that every paper is original and created to cover specific instruction points. Such papers cannot be written in advance and require a professional to complete them on demand within a limited time.

Every paper written by our writers’ team is written from scratch. Therefore, the content is original. Besides, we check each paper via special software that is recommended by professors of many renowned universities.

If you would like the writer to make some changes or additional modifications to the paper content, you can apply for a free revision using your personal account or through one of our support agents. Here it is really important to send as detailed revision request as possible. It should be clear to the writer which specific changes should be made and hat is wrong with the paper. You should also specify the exact time the writer has to revise the paper.

We encourage our customers to order our VIP services when placing an order. One of such services is called “Get an order proofread by an editor.” You just need to click on this service and it will be added to the total cost of your order. In such away, you can be sure that your paper will be carefully edited by one of our quality assurance managers.

Yes, we can. Every paper that you order from us is custom written according to specific individual requirements. Besides, we provide a plagiarism report as a proof that the paper is free from plagiarism. In case you need the report and would like to carefully look through it, please contact the customer support service.

No, such information is carefully protected by the best encryption systems. We take full responsibility for keeping all the information of both our writers and customers safe and secure. To avoid any privacy issues, we have implemented a rule that does not allow any of our writers to know the name, gender, and other personal information of the customer. At the same time, our customers cannot get writers’ personal information as well.

Before you order your first essay at custom-writing.net you will need to create your personal profile and select a password. In case you forget it later, you should use the option "click here if you have forgotten your login or password." This option will help you restore your password.

Yes, you should but, you are not obliged to do this. However, you should understand that your valid e-mail and phone number will significantly facilitate our communication, thus we strongly recommend you provide us with your valid contact information.

It is safe to order as many papers as needed because we use a different approach to every paper and always look for a new perspective to discuss and various sources to use. Moreover, such essays will be completed by different writers to minimize any possible similarities.

No, we do not upload papers for general use and the text you order at our service is your property. There is no reason to worry about this.

Our company stores some information about clients only to be able to contact them in order-related cases or to offer a discount. We do not have access to any financial information and make everything possible to reinforce your anonymity while working with our services.